Return Policy

Your satisfaction is very important to us. If you are not satisfied with your purchase for any reason, simply return the merchandise within 30 days of the delivery confirmation date. No returns will be accepted after 30 days.

Return Instructions
Please include a copy of your invoice or packing slip. If you do not have either of these, please provide your first and last name, shipping/billing address, email address, and phone number. Product must be returned in the same condition it was received.
Return to:

McMillan Media
680 N Lake Shore Dr
Ste 2800
Chicago, IL 60611

Refunds for the price of the product will be made within 7-14 days and will be made to the purchasing credit card. Original and return shipping charges are nonrefundable unless the original order was damaged or incorrect. In these cases, we will pay the return shipping costs.

Damaged or Incorrect Orders
If you receive your order and it is damaged, incorrect, or incomplete, we will send out a replacement, or the correct or missing product. In some situations, we may ask that you return the product that you did not order. In all cases, we will ensure the correct product is entered into our system and shipped to you, and if applicable, will discuss with you the return of the item(s) you have in hand.

Contact Info
If you have any questions, concerns, or comments about our return policy,
please send us an email.